MasterClass Series - Exclusively for MBA graduates

You and Effective Conflict

Facilitated by Dr Regena Mitchell
In Auckland at a date to be advised

Despite knowing the value of conflict, we also know that there is a widespread tendency to avoid it. Research consistently reflects the human tendency to want to remove those individuals from our work groups who we experience as challenging despite knowing that their challenging has assisted us in making wiser decisions.
(June 2005 HBR ‘Competent Jerks, Lovable Fools, and the Formation of Social Networks)

Management educators and leadership coaches know the importance of managers learning how to identify and handle productive and nonproductive interpersonal conflict in their workplaces. And, that productive interpersonal conflict leads to winning more and losing less.

This MasterClass will use the NZ-Thomas-Kilmann Conflict Inventory (NZ-TKI) to get to the heart of what it takes to transform workplace conflicts into opportunities for innovation, a deeper appreciation of diversity, and enhanced problem solving and group decision making. The MasterClass will include an insight into contemporary interpersonal conflict research and take a practical approach to opening up dialogue and assist in building collaboration at work.

Learning Style

This intensive MasterClass will combine personalized feedback, facilitated interactive sessions with practical exercises and mini case studies. Participants are limited to 20 MBA graduates.

Participants are asked to submit a brief 1-2 page description of a current interpersonal conflict issue in their organization for discussion during the MasterClass. Please exclude specific names; locations will remain confidential.

About the Facilitator

Dr Regena Mitchell – Managing Director of The MBA Agency & Mitchell Boock Associates Ltd
PhD Management & Organisation Theory
MSc Organisational Behaviour
BSc summa cum laude Management Science/Psychology.

When
Saturday 8th April 2006, 9.30am- 3.30pm

Where
University of Otago House, 385 Queen Street, Auckland

Fees
Those who have completed and retained a copy of their TKI results $475+GST
Those who have not completed TKI assessment $850+GST

Expressions of Interest
If you are interested in attending please complete the details on our Expressions of Interest Form
and we will contact you as soon as possible.